Privacy Policy
1. INTRODUCTION
Nexus AI Advisory ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site. By accessing or using our services, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.
2. INFORMATION WE COLLECT
We collect information that you provide directly to us, as well as information automatically collected when you use our services.
Personal Information You Provide
- Identity Data: Name, username, or similar identifier, title, date of birth, and
- Contact Data: Billing address, delivery address, email address, and telephone
- Financial Data: Payment card details and bank account information (processed securely by our third-party payment processors).
- Transaction Data: Details about payments to and from you and details of products and services you have purchased from us.
- Profile Data: Your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
- Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
Information Automatically Collected
When you access our website, we may automatically collect certain information about your device and usage of our services, including:
- Device Data: Internet Protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform.
- Usage Data: Information about how you use our website, products, and services, including page interaction information and browsing history.
3. HOW WE USE YOUR INFORMATION
We use the information we collect for various business purposes, including:
- To provide, operate, and maintain our website and
- To process your transactions and manage your
- To send you emails regarding your account, order confirmations, and administrative
- To improve, personalize, and expand our website and
- To understand and analyze how you use our
- To develop new products, services, features, and
- To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional
- To find and prevent
- To comply with legal
4. THIRD-PARTY SERVICES WE USE
We share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.
Analytics & Tracking
Matomo Analytics: We use Matomo to analyze website traffic. Matomo allows us to host analytics data on our own servers or through a privacy-focused cloud, offering better data privacy control.
Google Analytics: We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Platform & Email Services
Kajabi: Our website, course platform, and email communications are hosted and powered by Kajabi. Your data is stored through Kajabi's data storage, databases, and the general Kajabi application. They store your data on a secure server behind a firewall.
For more insight, you may also want to read Kajabi's Privacy Policy: https://www.kajabi.com/policies/privacy.
Payment Processing
We use third-party payment processors to process payments made via the website. We do not retain any personally identifiable financial information such as credit card numbers. Rather, all such information is provided directly to our third-party processors:
- PayPal: Privacy Policy
- Stripe: Privacy Policy
- Kajabi Payments: https://www.kajcom/policies/kajabi-payments
Marketing & Remarketing
We use remarketing services to advertise on third-party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimize, and serve ads based on your past visits to our Service.
- Google Ads (AdWords): Remarketing service provided by Google
- Facebook/Meta Pixel: Remarketing service provided by Meta Platforms,
Security
Invisible reCAPTCHA: We use the Invisible reCAPTCHA service provided by Google to protect our website from spam and abuse. Use of this service is subject to Google's Privacy Policy and Terms of Service.
5. COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier.
We use the following types of cookies:
- Essential Cookies: Necessary for the operation of our website (e.g., login, shopping cart).
- Analytics Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our website.
- Marketing Cookies: Used to track visitors across websites to display ads that are relevant and
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
6. YOUR PRIVACY RIGHTS
GDPR RIGHTS (EUROPEAN ECONOMIC AREA & UK)
If you are a resident of the European Economic Area (EEA) or the UK, you have certain data protection rights:
Right to Access: Request copies of your personal data.
Right to Rectification: Request that we correct any information you believe is inaccurate.
Right to Erasure: Request that we erase your personal data ("Right to be Forgotten").
Right to Restrict Processing: Request that we restrict the processing of your personal data.
Right to Object: Object to our processing of your personal data.
Right to Data Portability: Request that we transfer your data to another organization.
Right to Withdraw Consent: Withdraw consent at any time where we relied on your consent to process your personal information.
To exercise these rights, please contact us at: [email protected]
CCPA/CPRA RIGHTS (CALIFORNIA RESIDENTS)
Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), California residents have specific rights:
Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected.
Right to Delete: Request deletion of your personal information, subject to certain exceptions.
Right to Opt-Out: Opt-out of the "sale" or "sharing" of personal information. (Note: We do not sell personal information for monetary value).
Right to Correct: Request correction of inaccurate personal information.
Right to Limit Use: Limit the use and disclosure of sensitive personal information.
Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
To exercise these rights, please contact us at: [email protected]
CALOPPA (CALIFORNIA ONLINE PRIVACY PROTECTION ACT)
Do Not Track Signals: We currently do not respond to "Do Not Track" (DNT) browser signals or mechanisms.
Third-Party Behavioral Tracking: We allow third-party behavioral tracking (e.g., Google Analytics, Facebook Pixel) as described in Section 4.
7. DATA SECURITY
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. These include:
- SSL/TLS encryption for data
- Secure servers protected by
- PCI-DSS compliance via our third-party payment
- Access controls limiting data access to authorized personnel
However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
8. DATA RETENTION
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
- Customer Data: Retained for the duration of your account existence plus 7 years for tax and legal
- Marketing Data: Retained until you opt-out or for 2 years of
- Analytics Data: Retained for 26
9. INTERNATIONAL DATA TRANSFERS
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.
If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
10. CHILDREN'S PRIVACY
Our Service does not address anyone under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personally identifiable information from anyone under the age of 13/16. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
11. MARKETING COMMUNICATIONS
You can opt-out of receiving marketing communications from us at any time by:
- Clicking the "unsubscribe" link at the bottom of our
- Contacting us directly at [email protected].
Please note that even if you opt-out of marketing communications, we may still send you important administrative messages, such as order confirmations or policy updates.
12. CHANGES TO PRIVACY POLICY
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.
13. CONTACT INFORMATION
If you have any questions about this Privacy Policy, please contact us:
Nexus AI Advisory
Email: [email protected]
For all privacy-related inquiries, GDPR requests, and CCPA/CPRA requests, please use the email address above to ensure your request is routed to our Data Protection team.
Automated Decision Making: We do not use automated decision-making or profiling that produces legal effects concerning you or similarly significantly affects you.
Supervisory Authority: If you are an EEA resident, you have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal data infringes applicable law.
